BHEC Consumer Notice

Client Rights


Texas Health & Safety Code §181.105 (House Bill 4224


Effective September 1, 2025, Texas Health & Safety Code §181.105 (House Bill 4224, 89th Regular Session) requires Texas-licensed health care providers to make the following information publicly available: how to request your health care records, how to contact the provider's licensing authority, and how to file a consumer complaint. This page provides that information for Socorro Counseling, PLLC.

Socorro Counseling, PLLC

PO Box 37114

San Antonio, TX 78237

(210) 201-2347

christian@socorrocounselingtx.com

Provider:

Christian Molina, MA, LPC, NCC

Texas LPC License #96254

Licensed by the Texas Behavioral Health Executive Council

How to request your health care records

You have the right to request copies of your health care records. To do so, contact us using one of the following methods:

  • By email: christian@socorrocounselingtx.com

  • By phone: (210) 201-2347

  • By mail: PO Box 37114, San Antonio, TX 78237

  • Through the secure client portal: current clients may message through SimplePractice

Please include your full name, date of birth, preferred contact information, the dates of service requested, and how you would like your records delivered.

Additional authorization or identity verification may be required before records are released. Requests are processed in accordance with applicable state and federal law, including HIPAA and Texas Health & Safety Code Chapter 611. Reasonable, cost-based copy fees may apply when permitted by law.

For additional information about your rights regarding your records, see our Notice of Privacy Practices.

How to contact the licensing authority

Christian Molina, MA, LPC, NCC is licensed by the Texas Behavioral Health Executive Council (BHEC), which oversees licensed professional counselors in Texas.

Texas Behavioral Health Executive Council (BHEC)

1801 Congress Ave., Ste. 7.300

Austin, TX 78701

(512) 305-7700

Website: bhec.texas.gov

How to file a consumer complaint

Consumers may file a complaint with the Texas Behavioral Health Executive Council regarding licensed behavioral health providers:

BHEC Complaints

1-800-821-3205

1801 Congress Ave., Ste. 7.300

Austin, TX 78701

Website: bhec.texas.gov

Consumers may also file a complaint regarding HIPAA privacy practices with:

U.S. Department of Health and Human Services, Office for Civil Rights

Website: hhs.gov/ocr/hipaa

1-800-368-1019

ocrmail@hhs.gov

We will not retaliate for filing a complaint.